Support

Open Quiet Paws – it lifts the block right away. If the game is closed, iOS lifts it by itself within a minute of the end time. Still stuck? Open iOS Settings → Screen Time → "Apps With Screen Time Access" (the wording differs a little by iOS version), choose Quiet Paws and stop allowing it. That removes every block immediately. Then email us so we can fix it.

Yes: tap "Stop early" during a session. You keep coins for the minutes you completed if you finished at least half; there are no penalties.

It is how iOS lets an app block other apps. We never see which apps you choose or how you use your phone. See the privacy policy.

The app icon shows your buddy in its current fur and hat. iOS always shows its own message when an icon changes. You can switch this off in Settings → "Icon follows my look".

Check iOS Settings → Notifications → Quiet Paws, and that no Focus mode is hiding them. Chore reminders stay quiet from your bedtime until 07:00, and each type can be switched off in the app's Settings.

Allow location for Quiet Paws in iOS Settings (choose "Always" for reminders while the game is closed). Places work with a radius of about 120 m, so a reminder can come a little before you reach the door.

If iCloud is on, install Quiet Paws and choose "Restore" when it offers your save. Otherwise use Settings → Export save on the old phone and Import save on the new one.

Delete the app. Remove the iCloud copy in iOS Settings → your name → iCloud → Manage Storage → Quiet Paws. We hold no other data.

Open the game once and wait a few seconds so it can redraw your buddy, then start a new session. If it still looks wrong, email us.